Frequently Asked Questions

What types of skincare products do you offer?

We offer a wide range of products, including cleansers, moisturizers, serums, sunscreens, exfoliators, and treatments tailored for various skin types and concerns.

Are your products suitable for sensitive skin?

Yes, we have products specifically formulated for sensitive skin. Always check product descriptions for details and ingredients before purchasing.

Do your products contain natural ingredients?

Many of our products consist of natural and organic ingredients. Each product page lists the full ingredient details for transparency and informed choices

What is your return policy?

We accept returns for unopened products within 30 days of purchase. Check our Refund Policy Page for detailed instructions.

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. Use it to monitor your delivery status in real time.

Do you ship internationally?

Yes, we ship to many countries. Shipping fees and delivery times depend on your location and will be calculated at checkout.

Have your products been clinically tested and are dermatologist-approved?

Many of our products are dermatologist-tested for safety and efficacy. Look for this information on individual product pages.

What payment methods do you accept?

We accept credit/debit cards, PayPal, and other secure payment options. Check our Payment Options page for a detailed list.

Do you have any discounts or promotions?

Yes, we frequently offer discounts and promotions. Subscribe to our newsletter and follow us on social media for updates.

How do I contact customer support?

Reach out via our Contact Us page, email, or chat support. Feel free to reach out if you have any questions or concerns — we’re here to help you with 24/7 support.